Dollar Rental ataboy
I flew into Sacramento form Denver Sunday night. Due to weather my flight was delayed about 2.5 hours. Dollar rental closes at midnight. So before I left Denver I called the 800 number to request that someone wait for me so I could get my rental car. Well I got to the Dollar counter at about 1:10 AM and the manager was there to handle my rental. He was very pleasant and accommodating. I will remember this experience when i am looking for a rental car in the future.
Scott A Bell
The Road Warrior
Comments
I always like to reward great service...and this is a wonderful reminder that's it's still out there. And to give it a chance.
Intuitive John
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Calling ahead....always a good idea!! And yes, what a great reminder that sometimes great service still exists!!
Sonya Lenzo
www.wealthhealthandromance.com
Very cool,
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Darryl Pace
What an excellent story. Not just that they did what you asked, but that you actually had the presence of mind to ring ahead and ask them.
I have to say that I did misread your title as I scanned down the page... I reflexively processed it as "Dollar Rent Boy"... I'm preferring to believe that this isn't a poor reflection on either one of us!
Philip Graves [Consumer Behaviour Expert]
The Consumer Behaviour Research Resource
To make sure things happen your way, yu really need to be a control freak and plan well in advance!
John Ho
Understanding Personalities for Better Influence & Persuasion (blog)
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I always notice good service and I try to comment to management too. They are usually used to getting only complaints so I like to point out the good as often as I can.
Lisa McLellan
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Happy New Year Scott,
Rob
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phone ahead
but that, too, companies like Dollar Rent a Car DO indeed provide excellent service going above and beyond the call of duty.
Did you tip him? (kind of like the single lady says "Thank you" at the end of a date after the single guy pays for the meal. Yes, it's expected, HOWEVER, we all show our manners and APPRECIATION. )
All the best,
April Braswell
Online Dating Coach and Relationship Coach